Contact Us

Let us know how we can help by submitting a message to our customer service representatives. Or, see our support topics below.

Looking for support for your internet services? Call 1-888-866-0812, or fill out the form below. For questions regarding the website, please email

Contact Information

Valley Telecommunications Business Office: 437-2615

Toll Free – Outside of Valley’s service area: 1-800-437-2615

Business Office fax number: 437-2220

Address: PO Box 7, 102 Main St S, Herreid, SD 57632



Valley Internet Help Dest (24/7): 1-888-866-0812

South Dakota One Call Cable Location: 811 or 1-800-781-7474

Directory Assistance

General Support Information

Click on one of the topics below for support information.

User Guides and Brochures

Automatic Payment Plans

CPNI Customer Notification

New Customer Information

South Dakota One Call

Telephone Support

Conference Calling User Guide

Extended Area of Service

Lifeline and Linkup Telephone Assistance Plan

Line Maintenance Plan

National Do Not Call Registry

Relay South Dakota

Voicemail Brochure and User Guide

Voice Mail Web Access Guide

Internet Support

Internet Tools

ValleyNet DSL Brochure

Television Support

Channel Guide

Valley Video Packages Brochure