Support

Contact Us

Let us know how we can help by submitting a message to our customer service representatives. Or, see our support topics below.

Looking for support for your internet services? Call 1-888-866-0812, or fill out the form below. For questions regarding the website, please email webmaster@valleytel.net

Contact Information

Valley Telecommunications Business Office: 437-2615

Toll Free – Outside of Valley’s service area: 1-800-437-2615

Business Office fax number: 437-2220

Address: PO Box 7, 102 Main St S, Herreid, SD 57632

Email: valley@valleytel.net

Website: www.valleytel.net

Valley Internet Help Dest (24/7): 1-888-866-0812

South Dakota One Call Cable Location: 811 or 1-800-781-7474

Directory Assistance

General Support Information

Click on one of the topics below for support information.

User Guides and Brochures

Automatic Payment Plans


CPNI Customer Notification


New Customer Information


South Dakota One Call

Telephone Support

Conference Calling User Guide


Extended Area of Service


Lifeline and Linkup Telephone Assistance Plan


Line Maintenance Plan


National Do Not Call Registry


Relay South Dakota


Voicemail Brochure and User Guide


Voice Mail Web Access Guide

Internet Support

Internet Tools


ValleyNet DSL Brochure

Television Support

Channel Guide


Valley Video Packages Brochure