Valley Video to launch NEW HD/DVR Services

Posted on:

Valley Video to launch NEW HD/DVR Services

Coming Soon: Valley Video to launch new HD/DVR services

Update 04/30/2010: We are currently in the final testing phases of our new video software. Existing Video TV customers should have received a NEW User Guide via postal mail last week. A software cutover is scheduled for May 4th and May 5th. Please continue to check for updates via our website or Local Channel 2. Thank you for your patience!

Valley Telecommunications General Manager/CEO, John Tormoehlen, is pleased to announce that the Board of Directors of Valley Telecommunications has approved the purchase of the necessary equipment in order to provide High Definition Television (HDTV) and Digital Video Recording (DVR) services for its members.

High Definition Television (HDTV) is widely known to provide a better quality television picture as opposed to the current standard definition picture that has been the industry standard for many years. Valley is planning to offer a separate high-definition package, ala carte, which will include between 26 and 45 channels.

A high definition television set will be required in order to receive the new HD channels. (Not to be confused with the DTV Transition from mid-2009, in which HDTVs were not necessary.) Manager Tormoehlen anticipates that the HDTV services will be available by the end of the first quarter of 2010.

In addition to the new HDTV services, Valley will also be launching Digital Video Recording (DVR). DVR services, also known as a Personal Video Recorder (PVR), will allow Valley Video subscribers to record, pause, and rewind programs currently available on the Valley Video system. DVR service provides functions similar to those of VCRs, which many people have used for years. DVRs are more flexible than VCRs, and allow users to record many hours of video programming without the length restrictions of VCR tapes. In addition, DVR picture quality is considerably superior to that of VCR recordings.

Finalized pricing for the new products will be available in February. Specialized equipment, including advanced set top boxes (STBs) and modems will be required for those customers wanting to subscribe to the new services.

Additional information regarding the launch of these exciting new services will be provided via Valleys monthly newsletter, as well as Valley Video Local Channel 2, and via the corporate website at

HD & DVR Pricing Announced

Posted on:

HD & DVR Pricing Announced

Valley is pleased to announce the pricing for the NEW HD and DVR services which will soon be available.

HDTV (High Definition Television) – $14.99/month (INCLUDES SET-TOP-BOX)

DVR (Digital Video Recorder) – $14.99/month (INCLUDES SET-TOP-BOX)

HD AND DVR – $16.99/month

Please contact our business office at 437-2615 with any additional questions!

Beware of Email Scam

Posted on:

Beware of Email Scam

Our technical support team has advised us of yet ANOTHER email scam that is making its rounds. If you would like to see an example of the email scam, see below.

**DO NOT** ever click within an email from an unknown source, and **DO NOT** ever, under any circumstances, provide your username and/or password information in response to an email.

Valley will NEVER ask you for your username and/or password information via email, as we already have your personal information on file.

If you believe that you have received a similar email and have clicked the link within the email, please contact our business office at 437-2615 immediately.


Example of 04/13/2010 Email Scam:

Subject: Notice: Contract terms breached.

5 April, 2010


You are hereby put on notice that as of 7/1/2010 you are in breach of our contract dated 3/12/2007.

The nature of said breach is: False Advertising, Breach of Contract, Bad faith Breach of Contract, Fraud and Deceit.

It is our desire to inform you of the foregoing and afford you the opportunity to cure said breach.

You may in any event be held responsible for all damages arising from said breach.

To view a copy of the complaint please visit our company website: http://—URL REMOVED—/

Please use the CASE ID located at the end of the document to find the copy of the complaint.

You have until 10th of May 2010 to cure said breach, after which we will be forced to pursue further legal action.


Jim Karter

CASE ID: 4322524