05/31/2013 Local Re-transmission Fee Effective June 1, 2013

Effective June 1, 2013, Valley Video subscribers will notice a new charge in the Video TV section of their billing statement – The Local Broadcast Re-transmission Fee of $2.99 per month.

In accordance with federal law, cable television operators such as Valley and other video programming distributors are prohibited from re-transmitting local broadcast signals without first, obtaining each broadcaster’s consent. Valley Telecommunications is required to obtain re-transmission consent from all local broadcasters in our viewing area. Unfortunately, obtaining this required consent from all of the broadcasters comes with a cost in the form of a monthly fee paid to the local broadcasters.

For the last several years, Valley has been absorbing these additional local broadcast fees. As other channel provider contracts are set to expire throughout this year, we anticipate increased costs for providing these additional channels as well.

We will continue to examine our costs to keep our Video TV rates as low as we possibly can, while still providing the exceptional Video TV service that you currently receive.

We appreciate your commitment to the Cooperative and look forward to providing you with the best Video television service available for years to come. If you have any questions regarding the Local Broadcast Re-transmission Fee, please contact our business office at 437-2615.

05/08/2013 System Maintenance Window Tonight!

Thank you for your patience during our upgrade project over the last several weeks. In ideal situations, everything goes smoothly and services are not affected. However, in this era of technology, that is not always the case.

Please rest assured that we are working hard to minimize service interruptions during this time. This upgrade is being completed in several phases and will allow Valley to provide more services, additional channels, and an overall better product. With that in mind, we appreciate your continued patience as we proceed with our upgrade plan.

We will provide updates as they become available via Valley Channel 2 and via your valleytel.net email address.

Tonight’s maintenance window is scheduled from 11:30pm – 6am.

Thank you for choosing Valley for your communications needs – we are proud to be The Home Team Advantage.

05/02/2013 System Maintenance Tonight

Thank you for your patience during our upgrade project over the last several weeks. In ideal situations, everything goes smoothly and services are not affected. However, in this era of technology, that is not always the case.

Please rest assured that we are working hard to minimize service interruptions during this time. This upgrade is being completed in several phases and will allow Valley to provide more services, additional channels, and an overall better product. With that in mind, we appreciate your continued patience as we proceed with our upgrade plan.

We will provide updates as they become available via Valley Channel 2 and via your valleytel.net email address.

Tonight’s maintenance window is scheduled from 11:30pm – 6am.

Thank you for choosing Valley for your communications needs – we are proud to be The Home Team Advantage.