Attention Dial Up Internet Customers!

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Attention Dial Up Internet Customers!

The end of dial up service is just days away! DO NOT delay any longer! In order to avoid an interruption in your internet services, we encourage you to take advantage of our Dial-Up to DSL special – FREE installation and your first month of DSL service for your Dial-Up price. Offer ends on December 31, 2010. (NOTE: Our business office will be closed on Friday, December 31st, so please call prior to close of business on December 30, 2010.)

Dont delay! Call us today at 437-2615!

Long Lake Open House Postponed

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Long Lake Open House Postponed

The Long Lake Boosters Turkey Drawings scheduled for 3:00pm today, and the Valley Telco Thanksgiving Open House scheduled for 2:30pm today at the Long Lake Bar & Cafe in Long Lake have been postponed until Wednesday, December 15, 2010 due to the weather conditions.

Have a very Safe & Happy Thanksgiving! 

Holiday Trouble Reporting Procedures

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Holiday Trouble Reporting Procedures

Valleys Business Office will be closed on Thursday, November 25, 2010 so that our staff may celebrate Thanksgiving with their families.

Valley would like to remind you that if you are experiencing trouble after hours, or at any time for that matter, you must call our regular business office number at 437-2615 to report your trouble.

Valley is committed to providing you with the best service possible. In order to do this, we have established detailed procedures to accommodate your service problems and/or questions.

In order to meet your urgent needs after hours, our plant staff rotate on an on-call schedule, each taking their turn throughout the month. By calling our business office, our office staff or our after hours answering service, will contact the on-call technician to address your service issues. Please keep in mind that the on-call technician may not be located in your exchange area. Therefore, we request that you do not contact our service technicians at their homes, as they may be unreachable, out of the area for an extended period of time, or even on vacation. As a result, your service issue may not be resolved in a timely matter.

By contacting our business office or after hours answering service directly, your service issue will be addressed in the most efficient manner.

In addition, a call to our business office will generate an electronic trouble ticket that can be used by our staff to track recurring problems and pursue different avenues of resolution.

We appreciate your cooperation in utilizing our trouble reporting procedures. 

New Edition of The Phone Book Arrives This Week

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New Edition of The Phone Book Arrives This Week

Valleys official 2010-2011 telephone directory, The Phone Book is expected to be delivered this week! The Phone Book is distributed to all Valley Telco and Venture Communications members.

We are pleased to announce that this years cover is a photo taken by Valleys Billing Coordinator, Bea Odde.

The listings that appear in our official directory are the listings as they appear on your account. If you wish to make a change to your listing, it will be effective in next years directory.

 Valley Phone Book

Any listing errors should be reported immediately to our business office at 437-2615.

Holiday Trouble Reporting Procedures

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Holiday Trouble Reporting Procedures

Valley’s Business Office will be closed on Thursday, November 11, 2010 so that we may honor our Veterans.

Valley would like to remind you that if you are experiencing trouble after hours, or at any time for that matter, you must call our regular business office number at 437-2615 to report your trouble.

Valley is committed to providing you with the best service possible. In order to do this, we have established detailed procedures to accommodate your service problems and/or questions.

In order to meet your urgent needs after hours, our plant staff rotate on an on-call schedule, each taking their turn throughout the month. By calling our business office, our office staff or our after hours answering service, will contact the on-call technician to address your service issues. Please keep in mind that the on-call technician may not be located in your exchange area. Therefore, we request that you do not contact our service technicians at their homes, as they may be unreachable, out of the area for an extended period of time, or even on vacation. As a result, your service issue may not be resolved in a timely matter.

By contacting our business office or after hours answering service directly, your service issue will be addressed in the most efficient manner.

In addition, a call to our business office will generate an electronic trouble ticket that can be used by our staff to track recurring problems and pursue different avenues of resolution.

We appreciate your cooperation in utilizing our trouble reporting procedures. 

It’s Cooperative Month!

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It’s Cooperative Month!

Join us in Ipswich on Monday, October 18th from 11am to 2pm for a very special Cooperative Month Appreciation Meal. We are joining forces with FEM Electric and North Central Farmers Elevator to provide our members with a FREE lunch, served at the FEM Electric Building in Ipswich. We will be serving Hot Dogs, Pork Loin, Beans, Chips, Cookies & Bars.

We look forward to seeing you on Monday!

Annual Meeting Well-Attended

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Annual Meeting Well-Attended

Thank you to those that attended our 55th Annual Members Meeting on Wednesday, October 6th. Those attending were first treated to a delicious BBQ Pork meal at the Herreid Community Center, catered by The Lyric Restaurant of Eureka.

At 6pm, Kristi LaRae Goldade of Wishek, ND entertained Valleys members at the Herreid School Gym. Kristi sang a variety of country classic songs and entertained the crowd with her fantastic yodeling techniques.

At 7pm, Our Nations Colors were presented by the Jacob A. Heinrich Legion Post #170 of Herreid and Commander Stephan J. Volk led the membership in the Pledge of Allegiance. Pastor Jimmy Hall of the Herreid Reformed Church provided the invocation and Herreid Mayor David VanderGeneral Manager John Tormoeheln welcomed the membership and the meeting was called to order by board President Dean Wessel.

Capital credit checks were mailed on Monday, October 4th.  President Wessel reported that a total of $432,649.92 was refunded to members this year. The refund consisted of 100% of remaining credits from the year 2001, 20% of the credits from 2002, and 10% of credits from 2009. In all, 3,794 checks were issued! The largest check was issued in the amount of $5,785.94. The smallest check was in the amount of twenty-seven cents. The average capital credit refund check was $114.04. As you can see, doing business with your local cooperatives really does pay!

Accountant Derrick Larson of Eide Bailly presented the financial report and attorney Darla Rogers of Riter, Rogers, Wattier, Brown & Northrup advised the membership that Valley remains strong and is in good standing. In just fifty-nine minutes, the meeting was adjourned!

Registered members attending the meeting received a handy pocket tool in appreciation for their attendance.

Following are some interesting meeting statistics: 529 meals were served, 289 registered members were present, 357 attendees registered for door prizes. Following is the attendance breakdown: Hosmer – 6, Eureka – 89, Ipswich – 3, Herreid – 114, Leola – 11, Long Lake – 2, Glenham – 6, Pollock – 36, Mound City 22.

Attend our 55th Annual Meeting on Wednesday, October 6th

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Attend our 55th Annual Meeting on Wednesday, October 6th

Its almost here! Final preparations have begun! We look forward to seeing you at our 55th Annual Meeting, this Wednesday, October 6, 2010.

The evening begins with our Appreciation Meal at 5pm at the Herreid Community Center. The Lyric Restaurant of Eureka will be catering the meal of BBQ Pork Sandwiches, Pasta Salad, Cole Slaw, Chips, Cookies & Bars, Coffee, & Kool-Aid.

At 6pm, head up to the Herreid School Gym and be prepared to be entertained! Valley is pleased to present, Kristi LaRae Goldade of Wishek, ND. Kristi has been amazing crowds with her country signing and yodeling techniques for nearly eight years. Remember, seating on the floor is limited so arrive early for the best seats.

At 7pm, President Dean Wessel will call our 55th Annual Meeting to order. Members will hear from Derrick Larson with Eide Bailly, Darla Rogers, of Riter, Rogers, Wattier, Brown, & Northrup, and General Manager/CEO John Tormoehlen.

Throughout the meeting, we will draw for some really great door prizes and each registered member will receive a gift from Valley. In addition, one lucky member will go home with $250 in COLD, HARD, CASH!

We look forward to sharing the evening with you, our valued members! We will see you on Wednesday!

HD/DVR Launch Party

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HD/DVR Launch Party

Join us in Leola on Wednesday, September 22nd from 11am – 2pm as we celebrate the launch of our HD and DVR Services! We will be serving Hot Dogs, Beans, Chips, Cookies, & Lemonade at the Leola City Community Room and offering Video TV Demonstrations. Stop by and join us for lunch and learn all about these exciting new services!

Join Us In Eureka on Wednesday!

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Join Us In Eureka on Wednesday!

Dont miss another opportunity to check out our NEW HD & DVR Services! We will be hosting an HD/DVR Launch Party on Wednesday, September 8th from 11 am – 2 pm at the Eureka Firehall Meeting Room in Eureka.

Well also be serving Hot Dogs, Beans, Chips, Cookies, & Lemonade! So, stop in, check out Valley HD & Valley DVR and have lunch on us!