Frequently Asked Questions

 

How many TVs can be connected to Valley Video?

You may receive 3 streams with your Valley Video service, which are included in the package price. Additional streams are available for an additional charge. Please contact our business office.

What is a stream?

A stream is the number of different channels being watched at one time. The stream is delivered using set-top boxes, a converter box that connects to a Internet connection and to your television to make the signal watchable on your TV. 

Can I connect additional TVs?

Yes, you can connect multiple TVs to the same stream, however both TVs will need to watch the same channel.

Do I need a special TV to receive Valley Video?

No.

Is Valley Video HDTV?

Many channels offered by Valley TV are available in High-Definition. If the channel is available in HD, it is provided to  you in HD at no additional charge.

Do I need to purchase the Set-Top-Box from Valley?

Valley will provide up to three STBs per account. The equipment is owned by Valley.

Is there an activation and/or wiring charge for Valley Video?

Generally, activation and wiring charges apply. Please contact our business office for more information.