Outage Update - May 21 - 5:00pm

As of mid-morning, all services have been restored to all Valley customers. If for some reason you are still having any residual issues, please contact our office at 437-2615 so that we may trouble-shoot your individual account. Prior to calling, please power-cycle your GigaCenter by unplugging the power cord, waiting for about 10 seconds, and plugging the power cord back in.

Our equipment vendors are continuing to monitor what is believed to have caused last night's outage. Rest assured that we will do whatever we can to keep your services running smoothly.

Thank you for your patience and understanding! And, thank you for choosing Valley for your communications needs. ... See MoreSee Less

2 weeks ago  ·