Call us: 605-437-2615
valley@valleytel.net
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Free yourself from wiring worries.

Total Maintenance Plan

For only $5.00 per month, protect your internet, TV and phone wiring.

Avoid possible higher repair costs with Valley’s Total Maintenance Plan. Repairing damaged internet, TV and phone wires can cost up to $75 per hour. All of the coverages listed below are included in Valley’s Maintenance Plan.

Total Maintenance Plan Form – CLICK HERE

Broadband Coverage

Premise Visit*

Trouble Isolation & Diagnosis

Repair inside wiring and jacks due to normal wear and tear and natural aging.

Maintenance on Valley supplied Broadband Routers

Set-up and configuration for a router purchased or leased from Valley**

Customer owned router replaced with a Valley product

*Must go through Valley Internet 24/7 phone support trouble shooting before a technician is dispatched
**Please Note: Customer tampering will result in charges

TV Coverage

Premise Visit*

Trouble Isolation & Diagnosis

Repair inside wiring and jacks due to normal wear and tear and natural aging.**

Maintenance on Valley supplied STB(s) & replacement of TV connections (Ex: HDMI Cables)

Phone support including rebooting STB(s), programming remotes (batteries not included), and user training

One replacement Remote per STB, per 2 Years. Additional replacement remotes are $10/each.

*Must go through after hours phone support trouble shooting before a technician is dispatched
**Please Note: This includes all wiring from Valley equipment to customer equipment (STB to TV)

Telephone Coverage

Premise Visit

Trouble Isolation & Diagnosis

Repair inside wiring and jacks due to normal wear and tear and natural aging.

Please Note: Each Total Maintenance Plan is effective immediately and must remain on your account for 24 months.

BROADBAND INTERNET

TV

TELEPHONE

SUPPORT

Contact Us

Address
102 Main St S, P.O. Box 7
Herreid, SD 57632

Call
605-437-2615

CALL US
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Copyright 2021 Cornerstone Group | All Rights Reserved | Forms & Policies
  • Home
  • About Us
    • About Us
    • Meet Our Board Members
    • History
    • FAQ
    • Careers
    • Forms and Policies
    • Tools
      • Speed Test
      • TeamViewer
  • Internet
    • Packages
    • Total Maintenance Plan
    • Internet FAQ
  • Telephone
    • Packages
    • Telephone FAQ
    • Custom Calling Features
    • Voice Mail Services
    • Total Maintenance Plan
    • One Number Service
  • Digital TV
    • Packages
    • WatchTVEverywhere
    • Digital Video Recorder
    • Premium Channels
    • Channel Lineup
    • Remote Guide
    • Total Maintenance Plan
    • TV FAQ
  • Cellular
    • Packages
    • Handsets
  • Security
    • Packages
    • Personal Home Safety Systems
    • Temperature and Humidity Monitor
  • User Guides and Brochures
  • SmartHub
  • Webmail
  • Contact Us
Valley Telecommunications