Call us: 605-437-2615
valley@valleytel.net
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Get step-by-step instructions.

How to Use Valley Voice Mail

Access Your Voice Mail

From the phone subscribed to the service:

  • Dial NXX-8811 (NXX = your exchange prefix)
  • If prompted, enter your PIN/Password and then press #.

From a different phone/location:

  • Dial NXX-8811 (NXX = your exchange prefix)
  • Enter your 10-digit mailbox number (your telephone number, including area code)
  • Enter your PIN/Password and then press #.

Auto Login – When dialing the voice mail system from your subscribed telephone, you will not be required to enter your PIN/Password.

Record Your Greeting

  • Access your voice mailbox.
  • Press 9 for the mailbox setup menu
  • Press 1 for greeting options
  • Press 4 to record your greeting
  • Record your greeting and then press #
  • Press 2 to keep your greeting

To Create Multiple Greetings

  • Press 9 for the mailbox setup menu
  • Press 1 for greeting options
  • Press 5 to Pick a New Greeting, then choose a new greeting number (2-9)
  • Press 2 to record the new greeting and then press #
  • To record additional greetings, repeat steps 3 and 4, choosing a different greeting number each time
  • Press 5 to pick a new greeting and select which greeting you wish to become active

Change Your PIN/Password

  • Access your voice mailbox
  • Press 9 for the mailbox setup menu
  • Press 2 to change your password
  • Enter your new password and then press #
  • When prompted to verify the password, enter it again and then press #

Retrieve Messages

  • Access your voice mailbox
  • Your first new message may play immediately. If not, press 1 to listen to your messages. You will hear the announcement: You have X new messages and X saved messages.
  • Press 1 to listen to new messages
  • Press 2 to listen to saved messages

When Retrieving Messages, You Can:

Press 1     Play the message again
Press 2     Save the message and play the next
Press 3     Delete the message and play the next
Press 4     Save the message as new
Press 5     Reply to the message
Press 6     Forward the message to another mailbox
Press 7     Skip backward in the message
Press 8     Pause the message
Press 9     Skip forward in the message
Press *      Return to the Main Menu

530-(2)

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Contact Us

Address
102 Main St S, P.O. Box 7
Herreid, SD 57632

Call
605-437-2615

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Copyright 2023 Cornerstone Group | All Rights Reserved | Forms & Policies
  • Home
  • About Us
    • About Us
    • Meet Our Board Members
    • History
    • FAQ
    • Careers
    • Forms and Policies
    • Tools
      • Speed Test
      • TeamViewer
  • Services
    • Internet
      • Packages
      • Total Maintenance Plan
      • Internet FAQ
    • Telephone
      • Packages
      • Telephone FAQ
      • Custom Calling Features
      • Voice Mail Services
      • Total Maintenance Plan
      • One Number Service
    • Digital TV
      • Packages
      • WatchTVEverywhere
      • Digital Video Recorder
      • Premium Channels
      • Channel Lineup
      • Remote Guide
      • Total Maintenance Plan
      • TV FAQ
    • Direct TV Stream
    • Security
      • Packages
      • Personal Home Safety Systems
      • Temperature and Humidity Monitor
  • User Guides and Brochures
  • Web Portals
    • Watch TV Everywhere
    • Notify Plus
    • Valley Voice Mail
    • Mobile Usage Portal
    • Conference Calling
    • Valley TV
    • HPBX
  • SmartHub
  • Webmail
  • Contact Us
Valley Telecommunications