From the phone subscribed to the service:
- Dial NXX-8811 (NXX = your exchange prefix)
- If prompted, enter your PIN/Password and then press #.
How to Use Valley Voice Mail
Access Your Voice Mail
From a different phone/location:
- Dial NXX-8811 (NXX = your exchange prefix)
- Enter your 10-digit mailbox number (your telephone number, including area code)
- Enter your PIN/Password and then press #.
Auto Login – When dialing the voice mail system from your subscribed telephone, you will not be required to enter your PIN/Password.
Record Your Greeting
- Access your voice mailbox.
- Press 9 for the mailbox setup menu
- Press 1 for greeting options
- Press 4 to record your greeting
- Record your greeting and then press #
- Press 2 to keep your greeting
To Create Multiple Greetings
- Press 9 for the mailbox setup menu
- Press 1 for greeting options
- Press 5 to Pick a New Greeting, then choose a new greeting number (2-9)
- Press 2 to record the new greeting and then press #
- To record additional greetings, repeat steps 3 and 4, choosing a different greeting number each time
- Press 5 to pick a new greeting and select which greeting you wish to become active
Change Your PIN/Password
- Access your voice mailbox
- Press 9 for the mailbox setup menu
- Press 2 to change your password
- Enter your new password and then press #
- When prompted to verify the password, enter it again and then press #
Retrieve Messages
- Access your voice mailbox
- Your first new message may play immediately. If not, press 1 to listen to your messages. You will hear the announcement: You have X new messages and X saved messages.
- Press 1 to listen to new messages
- Press 2 to listen to saved messages
When Retrieving Messages, You Can:
Press 1 Play the message again
Press 2 Save the message and play the next
Press 3 Delete the message and play the next
Press 4 Save the message as new
Press 5 Reply to the message
Press 6 Forward the message to another mailbox
Press 7 Skip backward in the message
Press 8 Pause the message
Press 9 Skip forward in the message
Press * Return to the Main Menu
Industry Links
FCC Online Public File
