TechShield protects 5 PCs & 5 Mobile Devices plus 24/7/365 Premium Support
TechShield
There are more connected devices in the home than ever before. These devices contain sensitive information like passwords, financial accounts, personal identity information and much more! TechShield makes it easy to protect your computers, smartphones and tablets and with premium tech support you can have peace-of-mind!
Internet security for PCs, smartphones & tablets
Anti-theft for mobile devices
250GB cloud backup space keeps your important files and memories safe
Convenient password manager to keep online logins safe
24/7/365 product support
24/7/365 Premium Tech Support (see below for details)
Premium Support Services Offered
Connect Device to Network
Connect supported device to home/wireless network; educate on how to pair device with Wi-Fi or home networks.
Performance Tune-up/Optimization
Perform necessary clean-up to bring machine back to optimum performance; defrag device; battery optimization.
Virus & Spyware Removal
Remove infected files, processes and malicious programs; validate anti-virus software is installed, up-to-date and functioning properly.
E-mail Support
Install and setup e-mail program; instruct on use and e-mail archiving and clean-up, troubleshoot e-mail difficulties. (limited webmail support)
Software Install
Fully install and test desired software.
Security Software Install & Config
Install software and configure user settings for optimum performance; assist with proper operation of software; give tips for safe browsing.
Software or System Repair
Repair operating system (OS) error messages, software updates, OS updates or general PC and browser issues for supported device.
PC/Mac Setup Assistance
Provide instruction on proper setup of PC or Mac; assist setting up user profile; help connect to home network.
Smart Phone/Tablet Quick Start
Assist in connecting smart phone or tablet to PC or Mac; synch data with PC or previous device; setup and test e-mail account; educate on use.
MP3/Audio Setup & Sync
Install required software for operation of audio device; provide training on synching device.
Printer Setup & Config
Assist in connecting printer hardware to network or PC or Mac; install necessary printer software or drivers; perform functionality tests.
Camera/Consumer Electronic Setup
Install required software; synch any existing data on the device and load onto PC/Mac; provide training on data location and synching.
Home/Wireless Network Config
Provide instruction on setup of router; remotely connect to device and PC/Mac to ensure proper config of router, and other devices operating with router.
Home Electronics Setup & Config
Setup and configure home electronic devices; provide instruction on hardware setup.
Gaming Console Connection
Connect gaming device to existing network; configure device to communicate with router; educate on use.
Blu-Ray Connection
Assist in connecting Blu-ray player to existing network; configure device to communicate with router; educate on use.
Internet Ready Television
Assist in connecting Internet-ready TV to existing network; configure TV to communicate with router; educate on use.
Support for smart home devices/appliances and wearables only covers connectivity to the home network or bluetooth. Does not include support for vehicles and security systems. Not for business use.
Industry Links
FCC Online Public File
